Terms & Conditions


These Terms and Conditions govern your use of this website and its content and, unless otherwise stated, your use of any other related website and/or mobile application owned or operated by Walk & Wag LLC, collectively, the “Website”.
The Website is not intended for use by anyone under age 18. YOU MUST BE AT LEAST AGE 18 TO ACCESS AND USE THE WEBSITE. By accessing, using and/or submitting information to or through the DD Online Services, you represent that you are at least age 18.

1. Agreement to terms by user

By using the Website, you acknowledge and accept without limitation or qualification, these terms, conditions, and notices.

Walk & Wag LLC reserves the right to change these Terms and Conditions at any time and in its sole discretion. The modified Terms and Conditions will be effective immediately upon posting and you agree to the new posted Terms and Conditions by continuing your use of the Website. It is your responsibility to check periodically for any changes we may make to these Terms and Conditions.
Each time you use the Website, you reaffirm your acceptance of the then-current Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, your only remedy is to discontinue using the Website. By using the Website, you also accept that any prior agreements between you and Walk & Wag LLC regarding your use of the Website are hereby superseded.
Certain services offered by through the Website, including mobile applications, scheduling programs, gift certificates and other interactions, may be governed by additional terms and conditions presented in conjunction with them. You must agree to the additional terms before using such services. These Terms and any additional terms will apply equally. In the event of an irreconcilable inconsistency between any additional terms and these Terms, the additional terms will prevail.

2. Users & accounts

You may need to create and register an account in order to use the Website. In creating an account, you agree to:

  • create only one account
  • provide honest, accurate, current and complete information regarding yourself
  • keep your information updated and accurate
  • keep your account password private and not share it with others
  • notify Walk & Wag LLC if you discover or suspect that your account has been hacked or its security breached.

You also agree to take responsibility for all activities on or under any account registered to you and you accept all risks for any unauthorized use of your account.
You are responsible for providing the equipment and services that you need to access and use the Website. We do not guarantee that the Website is accessible on any particular equipment or device or with any particular software or service plan.
We reserve the right, without notice and in our sole discretion at any time, to terminate your right to access and use the Website or any component of them and to block or prevent future access to and use of the Website and to delete your account and any related information. Any obligation or liability incurred prior to our termination of your access to the Website will survive such termination.

3. Provision of the website

We are constantly improving the Website to provide the best possible experience for you and other users. You acknowledge and agree that the Website, or certain features of the Website, may change from time to time without notice to you. Any new feature that augments, enhances or modifies the current Website is subject to these Terms.
You acknowledge and agree that we may decline to provide access to the Website or stop (permanently or temporarily) providing the Website (or any feature, program or content within the Website) to you or other users at our sole discretion, without notice or liability to you. You may stop using any part of the Website at any time. You do not need to specifically inform us when you stop using the Website. You acknowledge and agree that if we disable access to your account, you may be prevented from accessing the Website, your account details, or any files or other content which are contained in your account.

If you use a mobile device to access the Website, the following additional terms and conditions (“Mobile Terms”) also apply:

You agree that you are solely responsible for all message and data charges that apply to use of your mobile device to access the Website. All such charges are billed by and payable to your mobile service provider. Please contact your participating mobile service provider for pricing plans, participation status and details.

You understand that wireless service may not be available in all areas at all times and may be affected by product, software, coverage or service changes made by your service provider or otherwise.

Additional terms and conditions may apply to your use of our mobile applications based on the type of mobile device that you use. Message frequency depends on the program.

YOUR ACCESS TO AND USE OF THE WEBSITE VIA YOUR MOBILE DEVICE CONFIRMS YOUR AGREEMENT TO THE MOBILE TERMS, AS WELL AS THE REST OF THESE TERMS.

4. Links to third party sites

The Website may contain links to other web sites (“Linked Sites”). The Linked Sites are not under the control of Walk & Wag LLC and Walk & Wag LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Walk & Wag LLC is not responsible for webcasting or any other form of transmission received from any Linked Site. Walk & Wag LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Walk & Wag LLC of the site or any association with its operators.

5. Restrictions on use

You should assume that everything you see or read on this Website is copyrighted unless otherwise noted, and may not be used except as provided in these Terms and Conditions.
Material from the Website and any other website and/or mobile application owned, operated, licensed, or controlled by Walk & Wag LLC may not be copied, distributed, republished, modified, uploaded, incorporated, posted, or transmitted in any way, without the prior written consent of Walk & Wag LLC, except that you may print, display or download the Website for your personal, non-commercial use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. The material on the Website is provided for lawful purposes only. No intellectual property rights are licensed or transferred to you through your use, but remain with Walk & Wag LLC, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert the Website.

Linking, or any other manner of incorporating the whole or parts of this Website including the framing of this Website by sites or site elements controlled by third parties is strictly prohibited.

6. No unlawful or prohibited use

As a condition of your use of the Website, you warrant to Walk & Wag LLC that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.
If applicable, you may not permit anyone other than yourself to use your username or password to gain access to the Website. You will take reasonable steps to maintain the privacy of your username and password and to prevent unauthorized access to or disclosure of your username and password.

7. Feedback

Walk & Wag LLC welcomes your feedback regarding many areas of our business. If you want to send us your feedback (and we hope you do) we request that you simply email it to:  lisa@walkandwagchapelhill.com
Please provide only specific feedback on Walk & Wag LLC’s existing services or marketing. Any feedback you provide at this site shall be deemed to be non-confidential. Walk & Wag LLC shall be free to use such information on an unrestricted basis.

8. Downloads & Links

The Website contains downloadable materials as well as links to external sites. Walk & Wag LLC is not responsible for, and has no control over, the content of such downloadable materials or external sites. The inclusion of any link to such sites does not imply endorsement by Walk & Wag LLC of the sites. You understand that Walk & Wag LLC cannot and does not guarantee or warrant that files or software of any kind, or from any source, available for downloading through this website, will be free of infection or viruses, worms, Trojan Horses or other code or defects that manifest contaminating or destructive properties.

9. Inquiries

Please direct all inquiries related to the Walk & Wag LLC Website Terms and Conditions to:

Walk & Wag LLC
Attn: Lisa Kang
39 Abernathy Drive
Chapel Hill, NC 27517

Privacy Policy


Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

Personal Information You Choose to Provide

Service Request Information
You will provide us information about yourself, your pets, and the services you are looking for when you fill out a service request form on http://walkandwagchapelhill.com/, or register for email newsletters and alerts. You may also provide additional comments on how you think http://walkandwagchapelhill.com/ can service your needs and interests. We will store any information you add to your listing. Walk & Wag LLC will have access to this information.

Team Member Applicant
You will provide us information about yourself, and the services you are capable of performing for Walk & Wag LLC when you fill out a pet sitter application form on http://walkandwagchapelhill.com/, or register for email newsletters and alerts. You may also provide additional comments on how you and Walk & Wag LLC can work together. We will store any information you add to your application.

Email Information
If you choose to correspond with us through email, we retain the content of your email messages together with your email address and our responses.

Web Site Use Information.
Similar to other commercial Web sites, our Web site utilizes sessions to track user information and Web server logs/analytics to collect information about how our Web site is used. Information gathered through sessions and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by contacting us.

How Do We Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Please contact us if you have any questions or concerns. Payments will be made via a third party processor and payment information should not be submitted via the ‘Contact Us’ page.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by contacting us.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties;(c) act under circumstances to protect the safety of users of our site, us, or third parties.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from neither our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites that have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
1/14/2016

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